If you have had an insurance claim denied, you may have legal remedies available to you. Today, Mandy Hancock discusses when to call an attorney about a claim.

What if my insurance company denies my property claim?

What do you do if your insurance company denies your claim? At that point I always tell people that’s very important, first off, to have a copy of your insurance policy on hand, because there’s times when your insurance company may alter or change that policy, and they will send you updated policies or amendments to your policy. So it’s always very important to keep that information that is sent to you. And if your claim is being denied, at that point it’s important for you to contact an attorney and to have that policy available so your attorney can review that policy.

We at Banks & Jones can help you do that. If you will bring that information to us, we would be able to review the policy with you, to let you know whether or not you could proceed forward against the insurance company. We serve clients in the Knoxville area and also in the surrounding counties in East Tennessee.

What can I do if my life insurance claim is denied?

What can you do if your life insurance policy claim is denied? The first thing you obviously need to do is contact an attorney. You need to have a copy of the policy available for the attorney to review. After the attorney reviews the policy, they’ll be in a better position to tell you what you need to do and how you need to proceed.

We at Banks & Jones have handled cases like this, and we have been successful in getting denied life insurance claims paid. So, please contact us with any questions that you may have regarding a life insurance policy.

What if my insurance company won’t call me back, or is ignoring my claim?

Many times people think that their insurance company is not calling them back, or maybe that your claim is being ignored. The first thing to do is, whatever number you may have been calling – if you have a number for a manager or somebody in a higher position – maybe trying contacting them at the beginning. At that point, if you’re still not receiving return calls back, at that point it would be a good time to contact an attorney to let them know what’s going on, because sometimes your attorney may have contacts within that insurance company that they can call directly to let them know what’s going on. It’s also very important to make sure at the onset that you have a claim number, so that way the attorney could have that claim number as well.

If you are having problems with your insurance company or you’re feeling that they are ignoring you, please feel free to give us a call.

When can I sue my insurance company?

That’s always a good question that we get asked a lot of times. The main thing to do is make sure you have a copy of your policy, because sometimes your policy can limit how long that you have to sue your insurance company.

If you feel you need to file a lawsuit against your insurance company, it’s very important that you contact an attorney as soon as possible. We at Banks & Jones can help you through that process, and we will be glad to look at your policy.

You can always contact us as 865-546-2141. You can also find us on the internet at BanksAndJones.com, and we gladly serve clients in Knoxville and East Tennessee.